Can we just turn up on the day?
We’re able to take bookings up to 2 hours prior to the start of the tour - subject to availability of course. To check the availability of a tour, and to book, please click here.

How far do we go?
Our public tours are generally 2-3 hours in length, but the walking isn’t too strenuous and we take regular stops to chat and maybe have a cup of coffee or a drink. Private tours can be anywhere from 3 hours to a full day, again, with regular stops and tastings. We recommend decent walking shoes, as well as an umbrella if rain is forecast. We’re also doing our bit to go green and bottled water is no longer provided, so please bring your own refillable bottle. 

Can I do a tour outside of the time listed?
Yes! We provide all our tours, and more, as private tours 7 days a week. Prices differ for private tours, so please contact us for more details and we can get you booked in. 

What happens if we are not able to join the tour?
If unfortunately, you’re not able to join us on tour, please let us know as soon as possible by emailing or calling us. Travel insurance is always advisable as well. To review our Booking Cancellation Policy, please see below.

Do we get to choose where we go? 
You're here to discover Sydney differently, so relax and enjoy the tour! We take you off the tourist track to the places we think you need to see and the places that even the most seasoned tourist may miss!

Are children allowed on the tours?
We’ll never say no, but do note that we don’t offer children’s pricing (we don’t charge for children under 2 though). We generally say that our tours are suitable for anyone between the ages 15 - 85. Children on tour are supervised at all times, and we ask parents to be aware of the other guests on tour.  

Do you operate on Public Holidays?
Unfortunately we don’t as many of the places we visit are not vibrant or open compared to normal days. 

What is your Cancellation Policy?
Should you need to cancel your tour, doing so 72 hours before the scheduled departure time there would be no cancellation fee. Anything less than 72 hours would be 50 percent of total tour price as a cancellation fee.

Any other questions you may have, please feel free to call or email us – 1300 776 043 / info@culturescouts.com.au