Can we just turn up on the day? - We are able to take bookings up to 2 hours prior to the start of the tour – subject to availability. To check availability and book a tour, please choose from one of our tours here.
How far do we go? - Our tours are 2-3 hours in length, but the walking is not too strenuous and we take regular stops. We are all doing our bit to go green so we no longer provide free bottled water, so please bring your own. Decent walking shoes are also recommended, and an umbrella if rain is forecast.
Can I do a tour outside of the time listed? – Yes, we can provide all our tours as private tours 7 days a week. Prices are different for private tours, so please contact us and we can get you booked in.
What happens if we are not able to join the tour? - If you’re unfortunately not able to join the tour – please let us know as soon as possible by emailing or calling us. Travel insurance is always advisable. To review our booking Cancellation Policy please see below.
Do we get to choose where we go? - You're here to discover Sydney differently, so relax and enjoy the tour with us taking you to the places we think you need to see!
Are children allowed on the tours? - We will never say no, but do note that we do not have children’s pricing. We generally say our tours are suitable for anyone between 15 – 85. Children are to be supervised at all times and we ask Parents to be aware of the experience and requirement of other clients on the tour. We do not charge for Children 2 and under.
Do you operate on Public Holidays? - Unfortunately no, as a lot of places we visit are not as vibrant, or open, compared to normal days.
What is your Cancellation Policy? - Cancelling at least 7 days in advance of the scheduled departure, there is no cancellation fee; Between 3 and 6 days in advance of the scheduled departure, there is a 50 percent cancellation fee; Within 2 days of the scheduled departure, there is a 100 percent cancellation fee.
Any other questions you may have, please feel free to call or email us – 1300 776 043 / INFO@CULTURESCOUTS.COM.AU